Rogers Communications is offering a bigger rebate to customers affected by last week's internet and cell outage.

Rogers Communications is offering a bigger rebate to customers affected by last week's internet and cell outage.

The outage, which started Friday and lingered for many into the weekend, also disrupted government services and payment systems, prompting criticism and questions from the federal government and telecommunications regulator.

In a tweet, Rogers says it's trying to earn back trust - and will be crediting customers with five days service.

The company previously announced it would be compensating customers for the down time.

Rogers blames the outage on a router malfunction following a maintenance update.